Contact information
Contact Information
At Vurast, we value clear, trustworthy, and human-to-human communication. If you have any inquiries regarding your order tracking, return requests, product specifications, or corporate verification, our dedicated customer support team is available to assist you.
Customer Support Hours:
Monday through Friday: 9:00 AM – 6:00 PM (EST - Eastern Standard Time)
Saturday & Sunday: Closed (Emails sent over the weekend will be handled sequentially on Monday morning).
Direct Channels of Contact
You can seamlessly get in touch with us through any of the verified channels below:
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Email Contact (Recommended): support@vurast.shop
We guarantee a comprehensive response within 24 business hours to all email tickets. -
Direct Phone Contact: +61(468)110498
Available during standard business operational hours for voice verification and order tracking inquiries.
Legal Entity Identity Declaration
This store, including all digital processing and product distribution contracts, is managed under the strict legal supervision of the registered entity:
Parent Company: GREWAL PLASTERING PTY LTD
Australian Company Number (ACN): 698 142 004
Official Website Domain: www.vurast.shop
Operational Jurisdiction: Queensland, Australia
Note: Please do not ship physical product returns to our email or phone number locations. To execute a return, follow the instructions in our Refund Policy to receive a valid United States return center address.